I cracked and scratched my Killer Instinct TE2's plastic top, the plastic cover covering the art - it wasn't an anger/rage induced play session - I scratched it with a craft knife by accident!
Anyway, I contacted Madcatz support who say that the replacement part isn't available separately - that if the damage is covered by warranty (of course it wouldn't be - obviously) then they just replace the whole product instead.
I mean seriously, are they kidding? They don't have spare parts for this kind of thing? I'm happy to pay for the part of course!
Does anyone have any suggestions as to what I can do or how I can get a replacement part or equivalent?
It bothers me a lot as it's scratchy between the buttons when I play.
Anyway, I contacted Madcatz support who say that the replacement part isn't available separately - that if the damage is covered by warranty (of course it wouldn't be - obviously) then they just replace the whole product instead.
I mean seriously, are they kidding? They don't have spare parts for this kind of thing? I'm happy to pay for the part of course!
Does anyone have any suggestions as to what I can do or how I can get a replacement part or equivalent?
It bothers me a lot as it's scratchy between the buttons when I play.